FAQs
GENERAL FAQs
How do I know my size?
To best select your suitable size, please check the size chart directly on the product page. For any further questions, please feel free to Contact us.
Which payment methods do you accept?
We accept all major credit cards (Visa, Amex, Mastercard, Discover, Klarna) and PayPal.
Are payments secure?
Retori Online Store guarantees the maximum security for all your purchases.
Read more on how we safely manage your payment data in the Privacy Policy.
Where can I find your flagship store?
On January 16th, 2026, RETORI unveils Salotto Retori, its first global flagship store, located in the heart of Milan’s Quadrilatero della Moda at Via della Spiga 48. The space is open Monday through Saturday, from 10:00 AM to 7:00 PM.
In which stores can I find Retori products?
Retori is distributed in the best luxury multibrands and department stores worldwide.
General care tips?
Inside your Retori garment you can find the specific care information, such as the composition and the washing instructions.
Here are our main tips for proper care:
- avoid contact with oil or alcohol-based substances such as perfumes, cosmetics, hand sanitizers, which might impact the fabric and cause unremovable stains;
- in case of large stains, we recommend cleaning the item promptly to avoid the stain penetrating inside the garment materials. To learn more about how to wash your Retori item, please click view closely the next FAQ.
How can I wash my Retori piece?
Please always follow the specific washing instructions on the care label inside your garment.
Can you assist me with my product?
If the general care tips and the washing instructions are not sufficient, please feel free to Contact us. We would be happy to assist you with the help of our product team.
More questions?
In case you have any further questions, please feel free to Contact us.